List of Student and Teacher Expectations for Online Courses

(Originally posted in 2015, I thought this blog was relevant now at the beginning of the semester for all those teaching online this term.)

What you can expect from your Instructor:

  • I will reply to your questions within 24-48 hours except during holidays.
  • I will provide clear and concise instructions and exercises for you to follow.
  • I will return graded assignments within two weeks from the due date.
  • I will monitor discussions to clarify students’ postings, highlight good or interesting comments and ideas, and provide insight.
  • I will provide the necessary components of successful interaction: explanation, demonstration, practice, feedback, and assessment.
  • I will provide a range of practice opportunities–from self-corrected multiple choice items to free form expression on a concept.
  • I will provide meta-cognitive, cognitive, and social strategies for instruction.
  • I know the platform you are using very thoroughly, so that I can anticipate and make good guesses about the origins of any problems you are likely to have, and some answers for them.

What I expect from my Students:

  • You will meet the minimum technical requirements of this course. Take the student orientation tutorial for this learning management system before getting started.  Seek other training services for basic computer and word processing skills (e.g., JagSkills).
  • You should always use good grammar and spelling when posting online.  Use the spell check feature.
  • All your messages will be consequential and full of content! For example, simply responding “me too,” or “thanks,” does not include content.
  • You follow the rules of Netiquette. For example, no bullying online.
  • You will complete all required tasks in a timely manner.
  • You will not copy (plagiarize) the work of others and claim it as your own.  Cite your resources using the American Psychological Association’s (APA) manual for publications. It’s currently in the 6th edition.

Protocol for Technical Issues:

  • First, make sure it’s not a browser issue (e.g., Google Chrome), and try a different browser to see if this resolves the issue.  If so, then you either need to update your regular browser or clear its history/cookies/cache.
  • Read the information in the Help tab (online manual) to learn how to use a tool.
  • Read log error messages and record specifics of problems and forward this to the tech support and instructor. Take a screenshot if possible to illustrate the exact problem.
  • Remember that your peers can help you, too!
  • Last, after someone fixes the problem, make sure you refresh the Web page, as the system will remember the exact same page you were looking at the last time you logged in.

Sandra Rogers

Updated 11/19/2915